Updates from the Practice Team

Manage My Health

Jan 13 2017
We have sent out a text message to all our patients with mobile phones that are not already using Manage My Health to encourage them to register.
We currently have over 3000 patients using this fantastic service.

Benefits in using Manage My Health are:-

- easy access to making your own appointments on line
- ordering repeat prescriptions,
- look at your test results,
- send and receive messages from your Nurse or Doctor.
- and much more

Please use the Health Care Online tab (see above tab on top right of your screen) to express your interest to register and enjoy a pathway to managing your health.
Unfortunately we cannot give you your activation code via email for privacy reasons which means we require you to call into the Medical Centre to establish your identity.
We open at 8am Monday to Friday and have three late nights per week (Tuesday, Wednesday and Thursday) so please feel free to call in any time or after work if needed. Any further queries feel free to contact our reception team on 04 3837647.

Phone Message not updated

Jan 13 2017
Our sincere apologies to those that rung the medical centre over the Christmas/New Year holiday's and got wrong information.
We updated our opening hours on our website and put a notice on our door and front window but forgot about the answerphone.
In the past the phone always got diverted to After Hours which covered this side things. For 2016/17 there was a change in plan and calls were not to be diverted. Sadly there was an oversight by us about the message on our answerphone. Once again our apologies

Patient Experience Survey - 7-13 February 2017

Jan 11 2017
Our practice is participating in our second national survey to find out what your experience with health care is like and how your overall care is managed.

Taking part is voluntary and you can choose to say no.

If you do decide to take part, your responses will be anonymous and your privacy protected throughout. We will share your contact details, including your email address and mobile number, only so that you may receive an invitation to complete the survey online.

By taking part in the survey, you would be helping to improve care and access to health services in local communities across New Zealand.

The survey will be for those patients only visiting the practice for an appointment between Tuesday 7th February and Monday 13th February 2017. The survey is repeated every three months for 1 week each time capturing only those patient with an appointment the week of the survey.

Surveys for 2017 will be February, May, August and November

Thank you in advance for participating

Self-Management Courses

Dec 13 2016
Self-Management Courses
• Compass Health has a range of self management programmes running across the region and anyone is welcome to join
• There is no cost to practice, patient or carer
• To enquire or register, Free call to 0508 697 626. Email smcourse@compasshealth.org.nz
Stanford Self-Management Courses
Greater Wellington & Wairarapa

What is a Stanford Self-Management Course?
The Stanford programme is based on over 25 years of research and is used in 25+ countries around the world. Whatever health issues you have, this 7 week course (week one being the introductory session) can help as you learn a range of generic skills and tips to maximise your health and wellbeing.
The Stanford self-management programme is also known as:
• Taking Control of your Health
• My Health, Our LIFE
• LIFE Programme
• Stanford Model
Developed by Stanford University the Stanford Chronic Disease Self-Management Programme (CDSMP) is an evidence-based programme that has been adapted for many cultures and found to be equally useful.

The course consists of two and a half hour sessions, for six or seven weeks. These are held during the day, evening or weekend to suit local groups and are held in meeting rooms, clinics, community centres, churches and marae.

The sessions are suitable for anyone with an ongoing health condition, or risk of health issues including prediabetes, high blood pressure and obesity. It is designed for people with different ongoing health problems (diabetes, arthritis, asthma, depression and much more) to attend together and your family or carers are welcome to join you. They will learn lots too!

Workshops are facilitated by two trained leaders, one or both of whom are peer leaders (non-health professionals) with long-term health conditions themselves. This means they really know what it is like to live with the day to day challenges some health conditions bring.

Subjects covered in these workshops include:
• ways to deal with problems such as frustration, fatigue, pain and isolation
• safe exercise for maintaining and improving strength, flexibility, and endurance
• appropriate use of medications
• communicating effectively with family, friends, and health professionals
• nutrition
• shared decision making, and
• how to evaluate new treatments for yourself.

Diabetes: Your Life Your Journey
Greater Wellington
Diabetes: Your Life Your Journey was developed locally as a research project six years ago which produced the evidence that it is valuable for the health of people with Type 2 Diabetes and their Whanau/families. Since then it has continued to be a successful programme run by Compass Health and many courses have been facilitated in the community.
The programme consists of two hour sessions once a week over a six week period. Some of these are held during the day and some in the evening at various venues across Wellington, Porirua and Kapiti, including Marae and community venues. The facilitators are Diabetes Nurses and/or a Dietitian.
Diabetes: Your Life Your Journey will help you learn some tricks and tips to manage your diabetes effectively and maintain your health and wellbeing. At the end of the six weeks you should feel confident in your ability to control your diabetes and have the skills, or know where you can access help, to achieve good diabetes control.
We encourage you to bring a member of your family or friend so they can help support you with your diabetes.. They will learn lots as well!
Subjects covered in this programme are:
• What is diabetes?
• How to manage your diabetes
• Food and diabetes; Carbohydrates; Food and weight; Label reading
• Physical activity
• Medications
• Day to day issues
• Preventing problems down the track
• Self-monitoring of blood glucose levels
• Insulin is a friend
• Goal setting for life

Merry Christmas and a safe and Happy New Year - Opening Hours

Dec 08 2016

All the staff at Island Bay Medical Centre would like to take this opportunity of wishing all its patients and their families a very happy and safe Christmas and New Year for 2016/17.

We will be open over the festive period other than public holidays, but with slightly reduced hours.

Monday  26th December 2016  ------  Closed

Tuesday  27th December 2016   ------   Closed

Wednesday 28th December 2016   ------  Open 9am to 5pm

Thursday  29th December 2016  ------    Open 9am - 5pm

Friday  30th December  2016------  Open 9am - 5pm

Monday 2nd January  2017  ------  Closed

Tuesday 3rd January 2017 ------  Closed

Wednesday 4th January  2017 ------  Open 9am  to 5pm

Thursday 5th January 2017   ------  Open 9am to 5 pm

Friday 6th January 2017  ------  Open 9am to 5 pm 

We will commence normal hours of work on Monday the 9th January 2017

Just a reminder Monday the 24th January 2017  is Wellington Anniversary Day and the practice will be closed

If you have an EMERGENCY please dial 111 and ask for an ambulance

For less urgent the After Hours Medical Centre, 17 Adelaide Road, Newtown (across from McDonalds by the Basin Reserve) will be open every day including all Public Holidays from 8am to 11pm

Phone 04 384 4944  - www.wamc.co.nz

Earthquake/Flood Update - Medical Centre is open for business

Nov 16 2016

I hope you all fared well in the Earthquake in the early hours of Monday morning followed by the winds, rain, rain and more rain yesterday.  The  Earthquake was quite a terrifying ordeal for everyone especially for those living alone, our elderly, our children or anyone that has not experienced an earthquake before.   

The Medical Centre being a sound wooden building suffered no damage and once the Tsunami warning was lifted has been open for business as usual.

If you find yourself being anxious or concerned and need someone to talk to please don't hesitate to ring and discuss your concerns with one of our nurses.


Welcome to Geena Chiu our newest Gp (Registrar)

Oct 26 2016

Geena will be joining Island Bay Medical Centre early December 2016 as our GP (Registrar).   Geena tells us that she grew up in Auckland  but has also lived in Dunedin/Christchurch for University studies and work.  She moved to Wellington this year and is loving it so far!:)  She has always wanted to be a GP and has spent a number of years in hospitals going through different rotations trying to equip herself for General Practice,  with a passion in women's and children's health.   Geena loves getting to know her patients and empowering them with knowledge in managing their health, and is excited about meeting the Island Bay Community and starting her career here at Island Bay Medical Centre. 



We are very pleased to introduce and welcome Doctor Nick Oscroft to Island Bay Medical Centre

Oct 25 2016
Nick tells us that he has hailed from the South Island (the mainland as southerner’s call it) but now calls Wellington his home.
After spending 10 years working in emergency and intensive care units, he decided in 2012 that he had found his niche in general practice. He is passionate about patient centred care and tells us he is looking forward to meeting the people of Island Bay and working with the team here at Island Bay Medical Centre.  Nick will start with us  in early November 2016 

Copyright : Compass Health 2018