Updates from the Practice Team

Easy self-check-in Kiosk

Oct 18 2018

Finally after a few issues our quick and easy self-check-in Kiosk is working well.

Streamlining our waiting room experience.  Patients with appointments can check-in using our new kiosk when they arrive at the medical centre and confirm all of their personal details are correct. The kiosk will print a patient slip to hand to your Doctor when called for your consultation.

Self Check-in

Provides patients the ability to check themselves in upon arrival

Update Details

Patients can update their own contact details and demographics

Productivity

Reduced administrative time and patient queues in reception

Many of you will still prefer the face to face experience – that fine too – the only difference is that reception will hand you a patient slip, ask you to check your details and hand the slip to your doctor when called for your consultation.

Patient Slips

Please look after your slips and keep it handy, as your Doctor will ask for this when called in for your appointment – the doctor will complete the slip at your consultation and give it back to you to give to reception for updating your details and charging

Island Bay Medical Centre Monthly Chat Group

Oct 18 2018

Come and have a cup of tea and a chat

 

on the 3rd Wednesday of each month

Where:-  Island Bay Community Centre, behind the Chemist

When:-   Next meeting is Wednesday, 21st November 2018

Time:-     2pm - 3pm

· Discuss topics of interest..

· Get a  Healthcare  Professional to come and talk about a specific concern

· Questions ?

· What could we do better?

· What is working well?    

 

New Service - Nurse Prescribing

Aug 09 2018

 New Service - Nurse Prescribing

Island Bay Medical Centre is currently looking at new ways to make healthcare more accessible and cost effective for our patients.

As part of this new initiative, we are currently training our Nurse Manager Fiona to be able to prescribe for common conditions. (see the list below).

If at any stage you or your family members develop any of these conditions would you please consider booking an appointment with Fiona?

This is so she can get as much exposure as possible to these common conditions.   Congradulations to Fiona who has passed her exams with flying colours.

There will be no increase in fees for this new service . In most cases if will be a lesser charge.

 

Please let reception know when booking – or if using manage my health book with your normal Doctor but kindly write in the reason for booking section – NURSE OK

 

Current issues you can book with Fiona for include.

 

•             Skin infections / wounds / nappy rash

•             Eczema

•             Conjunctivitis

•             Asthma – exacerbation

•             STI check in women

•             Urinary tract infection in women

•             Vaginal discharge

•             Emergency contraception

•             Sore throats - children over 5 years

•             Sore ears - children over 5 years

Price Increase - Monday 16th July 2018

Jul 10 2018

As of Monday the 16th of July 2018

There will be a slight cost increase to some of our charges from Monday the 16th July 2018

Under 13's remain no charge

13-17 year olds remain the same at $37.50

18 -24 year olds remain the same at $41.50

25-64 years of age will increase by $1.50 to $46.50

over 65's will increase by 50 cents to $45.50

Casual Rates are $93.00

Script Fees will increase slightly to $17 for pick up and $21 for faxed

Urgent same day scripts remain the same at $28

House calls are $120.00

An updated list of our costs will be in our reception area as soon as they are printed

 

Island Bay Medical Centre Monthly Chat Group - Tell us what your think!

Jul 06 2018

We have set up a new monthly chat group, come and join us at the local          Community Centre for afternoon tea where we can :-

       · Discuss topics of interest.

· Have a Healthcare  Professional come and talk about a specific concern or interest.

·  Questions and Answers (if we don't know we will try and find out).

· Discuss what could we do better?

· Discuss what is working well?

. Discuss our communities needs.

 Where:- Island Bay Community Centre—behind the Chemist.

 When:-  Every third Wednesday of the month - first meeting will be 15th August 2018.

Time:- 2pm—3pm.

Please come and join - we value your views.

    
 

TELEPHONE LINES ARE DOWN

Apr 26 2018

On Tuesday afternoon it appears that ours, South End Motors and Brew'd telephone cables were accidently cut. 

Getting through to us may be difficult with just one line in via a cell phone (free calling to you).  Spark have diverted all our calls to this single mobile phone until the lines can be repaired

Spark have told us a contractor is coming to get the cable repaired hopefully this morning (Thursday) -

Latest update is by 7pm Friday evening 27th April 2018.

You will be able to book an appointment from this website by using the orange button top right corner.

If you have Manage My Health you can order a script,  book an appointment, or email your Doctor via your app

Please bear with us.  Our apologies for the inconvenience

FLU VACCINES have arrived - kindly check below first prior to booking

Apr 06 2018

Our Flu vaccines are here.

Clinic's are available FRIDAY'S ONLY at this stage -  first clinic starting 13 April 2018.

Bookings for clinic's are currently limited to patients 16 yrs of age and over.

Under 16's can still be booked - just let reception know.

Under 3's - we are still waiting for the vaccine's to arrive. 

NB:  These Friday clinics are set up for flu vaccines only - any other requirements will need a separate appointment

Where possible we suggest you try to book with the Doctor that you are registered with

Mar 26 2018

Where possible we suggest you try to book with the Doctor that you are registered with

 

At Island Bay Medical Centre we feel that your health care is better in the long run if you get to know a particular Doctor and where possible see that same Doctor each time you come.   That way you get to know each other.  This is particularly important for long term health conditions, but also for trust, understanding and for us to know where you are coming from.  It makes for more effective, and enjoyable, general practice/family medicine.

Each person registered here as a patient has a specific Doctor who is responsible for overseeing that person’s health care (eg. all correspondence about your health will come to that Doctor, and we are often thinking about more complex issues between consultations).

Of course we are not here 24/7 and we appreciate that sometimes you need and/or want to be seen ASAP, and will try to make the best plan for you being seen as much as we can.

Copyright : Compass Health 2018